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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Hawkins

Susan Hawkins

September 8, 2024

5  out of  5
rating by Susan Hawkins
"It was a pleasure working with Liz Olvera and her team. They were quick to respond and they found a great auto policy for me, which saved me money from my previous policy. I highly recommend them if you are looking for insurance."
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Raul Coronado

August 9, 2024

5  out of  5
rating by Raul Coronado
"Everyone was nice and helpful and i saved money that was great"
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Alicia Frazier

July 18, 2024

5  out of  5
rating by Alicia Frazier
"I am so grateful for my new agent Liz at State Farm. We had a difficult situation, insuring a car, and she found an acceptable workaround. She always responded to me in a reasonable amount of time, and even once on the weekend. I appreciate the diligence of Liz and her team."
We responded:
"Alicia, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent Visit us at www.dallasagentliz.com for: Auto insurance Home insurance Life insurance Business insurance 469-291-8179"
Profile photo of Angela Vela

Angela Vela

July 13, 2024

5  out of  5
rating by Angela Vela
"They have been very helpful and walked me thru everything I needed to know"
We responded:
"Angela, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent Visit us at www.dallasagentliz.com for: Auto insurance Home insurance Life insurance Business insurance"
Profile photo of Erick Olvera

Erick Olvera

July 11, 2024

5  out of  5
rating by Erick Olvera
"Great Agent, always very helpful and willing to provide the best customer service!!!!"
We responded:
"Erick, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent Visit us at www.dallasagentliz.com for: Auto insurance Home insurance Life insurance Business insurance"
Profile photo of Jaime “Chef Banco” Romero

Jaime “Chef Banco” Romero

July 6, 2024

5  out of  5
rating by Jaime “Chef Banco” Romero
"Liz, is a great agent. She took the time to find the correct coverage for my home and auto. Not only did she save me money, she was able to increase the coverage on both. Made the entire process of changing polices easy. Thanks Liz"
We responded:
"Jaime, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent Visit us at www.dallasagentliz.com for: Auto insurance Home insurance Life insurance Business insurance 469-291-8179"
Profile photo of Aylin Olvera

Aylin Olvera

July 3, 2024

5  out of  5
rating by Aylin Olvera
"Amazing staff definitely recommend"
We responded:
"Aylin, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent Visit us at www.dallasagentliz.com for: Auto insurance Home insurance Life insurance Business insurance 469-291-8179"
Profile photo of Armando Alvarez

Armando Alvarez

July 1, 2024

5  out of  5
rating by Armando Alvarez
"They were very professional and it was a speedy process. Highly recommended them! 💯"
We responded:
"Armando, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Sesar Perez

Sesar Perez

June 30, 2024

5  out of  5
rating by Sesar Perez
"Amazing service. All staff very friendly. Highly recommend!"
We responded:
"Sesar, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Roman Ojeda

Roman Ojeda

June 29, 2024

5  out of  5
rating by Roman Ojeda
"Highly recommend 👍💯"
We responded:
"Roman, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Sandy Perez

Sandy Perez

June 28, 2024

5  out of  5
rating by Sandy Perez
"Highly recommend! Excellent customer service."
We responded:
"Sandy, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of JERRY MCDONALD

JERRY MCDONALD

June 28, 2024

5  out of  5
rating by JERRY MCDONALD
"Rating: ⭐⭐⭐⭐⭐ “We at Big Tex Automart are extremely satisfied with the services provided by State Farm."
We responded:
"Jerry, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Sandra Alvarez

Sandra Alvarez

June 28, 2024

5  out of  5
rating by Sandra Alvarez
"Quick and easy! highly recommend 💯"
We responded:
"Sandra, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers like you to protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Lizz Mares

Lizz Mares

June 8, 2024

5  out of  5
rating by Lizz Mares
"The employees are amazing and very helpful. And Liz answered all my questions. Definitely recommending them to family and friends."
We responded:
"Lizz, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, and we were able to help with your life insurance needs. Our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Melissa Orozco

Melissa Orozco

June 6, 2024

5  out of  5
rating by Melissa Orozco
"Great service!👍 Love the way she explained everything and answered all of our questions👍🩷"
We responded:
"Melissa, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, and we were able to help with your auto insurance, home insurance, and life insurance needs. Our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Maria Chacon

Maria Chacon

May 31, 2024

5  out of  5
rating by Maria Chacon
"Gracias por ayudarme con mi seguro de vida, estoy muy contenta con el servicio."
We responded:
"Maria, gracias por la confianza que tiene en nuestra agencia estamos muy contentos de poderla ayudar con su seguro de vida, esperamos poderla ayudar por mucho tiempo mas. Liz Olvera, Agent"
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Nova

May 22, 2024

5  out of  5
rating by Nova
"These people are the best! Love love love Liz and her office. They helped me out with my auto and renters insurance. I am a State Farm customer for life. Happy she reached out 😄 Happy we started our policies with them and happy to be part of the family. She really made us feel like we were 🥰"
We responded:
"Nova, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, and we were able to help with your auto insurance, and renters insurance needs. Our number one priority is to help as many customers like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Mark

Mark

May 22, 2024

5  out of  5
rating by Mark
"I couldn’t have picked a better place to get my home insurance, auto insurance and life insurance. I am very pleased with Liz and her staff! I am overjoyed with the deal that I got. If your shopping around for insurance, call Liz. You will not regret it. ❤️"
We responded:
"Mark, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, and we were able to help with your auto insurance, home insurance, and life insurance needs. Our number one priority is to help as many customers like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Andrew Griffin

Andrew Griffin

May 13, 2024

5  out of  5
rating by Andrew Griffin
"Great staff, really easy to work with."
We responded:
"Andrew, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with us, and we were able to help with your renters insurance needs. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Carolina Valencia

Carolina Valencia

May 10, 2024

5  out of  5
rating by Carolina Valencia
"Thank you Ms.Faz, for your great customer service and remarkable hard work. And your very much appreciate help with my life policy."
We responded:
"Carolina, Thank you for taking the time to give us feedback on what we are doing right, life insurance is one of the most important conversations and our number one priority is to help as many people as possible to protect their family and what matters most. Looking forward to serving you many more years. Liz Olvera, Agent"
Profile photo of Daniela Castillo

Daniela Castillo

April 26, 2024

5  out of  5
rating by Daniela Castillo
"Ms. Faz you have great customer service thank you very much for taking the time to answer all my questions in regards to my policy. I would definitely refer others when they need insurance service..."
We responded:
"Daniela, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with us, and we were able to help with your auto insurance needs. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Manuel Valencia

Manuel Valencia

April 26, 2024

5  out of  5
rating by Manuel Valencia
"Great customer service, I definitely recommend this office, located in the heart of Dallas. Thank you Ruby Faz, for your support and answering all my questions. Great customer service. Definitiva mente recomiendo a esta oficina de State Farm, localisada en el corazon de Dallas. Ruby Faz, excelente servicio al cliente. La verdad, se la recomiendo."
We responded:
"Manuel, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with us, and we were able to help with your auto insurance needs. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Leonor Gomez

Leonor Gomez

April 4, 2024

5  out of  5
rating by Leonor Gomez
"Anduve buscando cobertura por dos semanas y no me cubrían con mi presupuesto por suerte encontré esta localidad y me aseguraron , muchas gracias Ruby por toda su paciencia ."
We responded:
"Leonor, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with us, and we were able to help with your auto insurance needs. Looking forward to serving you many years. Best, Liz Olvera, Agent"
Profile photo of Alvarito R.M

Alvarito R.M

April 3, 2024

5  out of  5
rating by Alvarito R.M
"Muchas gracias por ayudarme con mi aseguranza de vida Señora Ruby ."
We responded:
"Alvarito, Gracias por confiar en nosotros para su seguro de vida, estamos contentos escuchar que tuvo muy buena experiencia con nuestra agencia. Gracias, Liz Olvera, Agent "
Profile photo of Wendy Navarrete

Wendy Navarrete

April 3, 2024

5  out of  5
rating by Wendy Navarrete
"Thank you so much ms.Faz fast and great service!"
We responded:
"Wendy, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with us, and we were able to help with your auto insurance needs. Looking forward to serving you many years. Best, Liz Olvera, Agent"