Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Russell

Daniel Russell

July 1, 2025

5  out of  5
rating by Daniel Russell
"Very helpful service and very responsive. They worked with us even though WE were unresponsive at times."
We responded:
"Thank you so much Daniel! Your recommendation means everything to us. If you know anyone else who could use help with their insurance needs, we’d love to take great care of them too!"
Profile photo of Victor Escalon

Victor Escalon

June 24, 2025

5  out of  5
rating by Victor Escalon
"Great customer service"
We responded:
"Thank you so much Victor! We’re always happy to help. Let us know if there’s anything else you need."
Profile photo of DeSorrow Golden

DeSorrow Golden

June 18, 2025

5  out of  5
rating by DeSorrow Golden
"Liz Olvera was very helpful and went out of her way to get me the lowest rate possible."
We responded:
"Thank you so much for your kind words, DeSorrow! It was truly a pleasure helping you, and I’m so glad we were able to find the best rate for your needs. If you ever have any questions or need anything in the future, don’t hesitate to reach out. And if you know anyone else who could use some help with their insurance, feel free to send them my way—I’d love to help them too"
Profile photo of Gabriela Picazo

Gabriela Picazo

June 17, 2025

5  out of  5
rating by Gabriela Picazo
"Alfredo he is the most patient person in the world …… he always there and respond very fast , he explain me very clear every time I have questions !! I have my house and 3 cars in my policy!!! Thank you Alfredo 🙏"
We responded:
"Gabriela, thank you for your thoughtful review! We’re so glad Alfredo has made your experience smooth and stress-free. We’re grateful for the opportunity to insure your home and vehicles, and if your friends or family ever need help, we’d love to assist them too!"
Profile photo of Ben Franklin

Ben Franklin

June 16, 2025

5  out of  5
rating by Ben Franklin
"Great helped with all I need"
We responded:
"Thanks, Ben! We’re happy to hear everything went smoothly. If you ever need anything else — whether it’s auto, home, life, or health insurance — we’re just a call away"
Profile photo of Jennifer Galvan

Jennifer Galvan

June 13, 2025

5  out of  5
rating by Jennifer Galvan
"I got my auto insurance over a year ago with them & it was the lowest rate compared to all the other companies. Recently I got life insurance and Kathy is very knowledgeable and explained a lot to me. Great costumer service & affordable prices :)"
We responded:
"Thank you, Jennifer! We’re so happy to hear Kathy took great care of you with your life insurance needs. We appreciate your loyalty and are always here to make insurance simple, affordable, and easy to understand."
Profile photo of Paria Dehghanian

Paria Dehghanian

June 12, 2025

5  out of  5
rating by Paria Dehghanian
"They are super friendly and helpful. I recommend them."
We responded:
"Thank you so much for your kind words, Paria! It truly makes our day to hear that you found our team friendly and helpful. We’re always here whenever you need us!"
Profile photo of Claire Miranda

Claire Miranda

June 7, 2025

5  out of  5
rating by Claire Miranda
"She walked me through the app and answered all my questions."
We responded:
"Thank you so much, Claire! We’re glad we could walk you through the app and answer all your questions. If you have friends or family who could use help with their insurance, we’d love to assist them too!"
Profile photo of Kyle Strawser

Kyle Strawser

June 6, 2025

5  out of  5
rating by Kyle Strawser
"Recently decided to switch back to State Farm and I was very impressed with not only the coverage and price I am now paying but also how attentive, friendly, and knowledgeable Kathy the agent who assisted me through the entire process was. It's also nice to know that my insurance agent is close by and very responsive to any of my questions. I highly recommend The Liz Olvera agency."
We responded:
"Kyle, welcome back and thank you for such a thoughtful review! Kathy takes pride in making sure every customer feels supported, and we’re so glad to hear she did just that. We’re lucky to have customers like you in our community!"
Profile photo of Erina Mesa-Nauls

Erina Mesa-Nauls

June 6, 2025

5  out of  5
rating by Erina Mesa-Nauls
"I’ve had such excellent service. Everyone has went out their way to make sure everything goes smoothly, thank you all!"
We responded:
"We appreciate you, Erina! It means a lot to hear that our team went above and beyond to make things easy for you. Thank you for trusting our office, we’re here whenever you need us."
Profile photo of Alicia Govea

Alicia Govea

June 5, 2025

5  out of  5
rating by Alicia Govea
"I had a great conversation with an agent today regarding my policy benefits, she was helpful, and very pleasant. She explained all the benefits and answered all my questions. Best of all, because I bundled I got a great deal. It’s a great feeling to know my vehicles, home, and life (life insurance) are protected."
We responded:
" Thank you, Alicia! It means so much to hear that you feel secure with your coverage and had a great experience with our team. Protecting what matters most is our top priority. We’re always here if you need anything — and we’d love to help the people you care about too!"
Profile photo of Rara Ramos

Rara Ramos

June 4, 2025

5  out of  5
rating by Rara Ramos
"Wendy did a great job of explaining a life insurance policies with me. I appreciate her time and getting me set up for anything that can happen. Thanks again!"
We responded:
"Thank you so much, Rara! We’re thrilled to hear Wendy took great care of you and helped you feel prepared for the future. We appreciate your trust in us — and if any friends or family are curious about life insurance, we’d love to help them too"
Profile photo of Suita Montejo

Suita Montejo

June 3, 2025

5  out of  5
rating by Suita Montejo
"Good customer service. Alfredo siempre esta para ayudar con lo que necesite."
We responded:
"Gracias, Suita. Nos alegra saber que Alfredo siempre está listo para ayudarte. Valoramos mucho tu confianza. Si tienes familiares o amigos que necesiten ayuda con seguros, con gusto los apoyamos."
Profile photo of Rena De La Rosa

Rena De La Rosa

June 2, 2025

5  out of  5
rating by Rena De La Rosa
"Alfredo was very professional and took care of the issue I required."
We responded:
"Thank you, Rena, for the kind review! Alfredo always aims to provide top-notch service, and we’re glad he delivered. If you have friends or family who need insurance, we’d be honored to assist them too."
Profile photo of Georgie Cornelius

Georgie Cornelius

June 1, 2025

5  out of  5
rating by Georgie Cornelius
"Thank you, thank you, thank you! I’ve received premier service over the last several years with Liz Olvera’s State Farm Insurance. I trust the quality and service and will happily recommend the team for home, auto and any of your other insurance needs. You can’t go wrong. 😁 Bravo!!"
We responded:
"Thank you so much, Georgie! It’s been an honor to serve you over the years. We’re thrilled to hear our team continues to deliver the quality and service you deserve. Your recommendation and support are deeply appreciated!"
Profile photo of Karla Renteria

Karla Renteria

May 30, 2025

5  out of  5
rating by Karla Renteria
"They have always been very patient with me, taking the time to explain all of my questions and making sure to follow up on my car insurance. They're very easy to contact and always attentive. I feel that this service is truly worth the money."
We responded:
"Thank you, Karla! We’re so happy to hear you’ve felt supported and well-informed throughout your insurance journey. If any of your friends or family need help with auto, home, life, or health insurance, we’d love to assist them too. Referrals from awesome customers like you mean the world to us"
Profile photo of Bobby Hughes

Bobby Hughes

May 30, 2025

5  out of  5
rating by Bobby Hughes
"Kathy reached out to help me lower my monthly bill. Very professional! They've got my business!"
We responded:
"Bobby, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent Visit us at www.dallasagentliz.com for: Auto insurance Home insurance Life insurance Business insurance 469-291-8179 "
Profile photo of Anthony Pacheco

Anthony Pacheco

May 30, 2025

5  out of  5
rating by Anthony Pacheco
"Great customer service from Kathy, she made the process of getting insurance for my vehicle easy."
We responded:
"Thanks so much, Anthony! We’re happy to hear Kathy made getting insurance for your vehicle easy. Thank you for trusting our Dallas office—feel free to visit www.dallasagentliz.com for help with auto, home, life, or health insurance anytime!"
Profile photo of Jim Wintle

Jim Wintle

May 30, 2025

5  out of  5
rating by Jim Wintle
"Kathy was very helpful and patient with all of my questions. Thanks"
We responded:
"Thanks so much for the 5-star review, Jim! We’re honored you chose our Dallas office for your car insurance needs. Kathy was happy to assist, and we invite you to visit www.dallasagentliz.com anytime for auto, home, life, or health insurance help."
Profile photo of casandra

casandra

May 30, 2025

5  out of  5
rating by casandra
"Amazing customer service! Professional, patient, and genuinely cared about resolving my issue. Everything was handled quickly and smoothly, and she made sure I understood each step of the process. Kathy is the best!!"
We responded:
"Thanks, Casandra! Kathy is one of the best, and we’re so glad she made your experience smooth and stress-free. If you ever have friends or family looking for the same level of care, feel free to send them our way. They can visit us anytime at www.dallasagentliz.com for auto, homeowners, health, and life insurance!"
Profile photo of Eudislen Luces

Eudislen Luces

May 30, 2025

5  out of  5
rating by Eudislen Luces
"Since I've been with this insurance agency, I can say that the service is superb, and they guide you through everything you're looking for. They're always patient and kind."
We responded:
"Thank you so much, Eudislen! Your support means a lot to all of us at the Liz Olvera State Farm Agency. We’re here whenever you need us—and happy to help anyone you refer too!"
Profile photo of ellen Gomez

ellen Gomez

May 29, 2025

5  out of  5
rating by ellen Gomez
"Wow never met a person that has amazing customer service like Kathy !"
We responded:
"Thank you so much, Ellen! Kathy’s customer service is one of a kind, and we’re thrilled she made your experience so positive. If you have any friends or family who need help with insurance, we’d love the chance to help them too!"
Profile photo of Kylie Dancer

Kylie Dancer

May 29, 2025

5  out of  5
rating by Kylie Dancer
"I have loved working with Liz Olvera, she is always quick to help me lower my bill and very informative!"
We responded:
"Kylie, thank you for the kind words! I’m so happy to help anytime—and if you know anyone else looking to save on their insurance and get personalized service, feel free to send them my way!"
Profile photo of Ruben Rodriguez

Ruben Rodriguez

May 29, 2025

5  out of  5
rating by Ruben Rodriguez
"Alfredo is the best to work with"
We responded:
"Thanks so much, Ruben! Alfredo’s the best! Send your friends or family our way—we’ll make sure they’re taken care of just like you."
Profile photo of Maylet Gomez

Maylet Gomez

May 29, 2025

5  out of  5
rating by Maylet Gomez
"10/10 If you're looking for someone who is professional, reliable, and truly cares about helping you, I highly recommend Wendy Luna ."
We responded:
"Thank you so much, Maylet! We’re so happy to hear Wendy provided such professional and caring service. We truly appreciate your recommendation—and if you ever send friends or family our way, we’ll be sure to take great care of them too!"