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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pankaj Singh

June 12, 2026

5  out of  5
rating by Pankaj Singh
"5 star to Kathy, she was very helpful."
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Claudia Rodriguez

June 10, 2026

5  out of  5
rating by Claudia Rodriguez
"Increíble servicio , resolvió is dudas muy amablemente . Agradezco el tiempo y apoyo que me dio en la llamada de hoy ."
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Jesse Garcia

June 10, 2026

5  out of  5
rating by Jesse Garcia
"Kathy Olvera was absolutely amazing! Her customer service was 10/10 from start to finish. She is the main reason I decided to switch to State Farm from Progressive. Kathy took the time to work with me and find the best rates possible. What I appreciated most was that she never came across as pushy. Instead, she was confident, knowledgeable, and genuinely focused on helping me save money. She made the entire process easy and stress-free, and she delivered on her promise to find a better rate. In today’s economy, who wouldn’t want to save money while still getting great coverage? Kathy made that happen for me. Thank you, Kathy, for all your help. I look forward to working with you and the State Farm team for years to come!"
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Mairead Kennedy

June 10, 2026

5  out of  5
rating by Mairead Kennedy
"I spoke to Kathy to set up/transfer insurance as I moved to a new state and she was super friendly and very helpful! She helped me with exactly what I needed, making the process seemless, and also gave me recommendations as a new Texas resident :) overall great interaction."
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Muhammad I. Azeez

June 5, 2026

5  out of  5
rating by Muhammad I. Azeez
"I got the car insurance in just few minutes! Specially, Bret, he will always be responding to you faster than you can imagine!"
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Kylee Brouwer

June 2, 2026

5  out of  5
rating by Kylee Brouwer
"I needed to update the address on my insurance and I kept forgetting to call during business hours, but then I saw I was able to send a message in the app. They tried calling back like the next business day, and when I missed the call, they sent a text asking for the info they needed to finish the policy update. After a few texts, it was all done in the matter of minutes. SO easy and convenient!"
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cici kash

May 27, 2026

5  out of  5
rating by cici kash
"Kathy was amazing! Walked me through everything and was very sweet!"
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Jolie Pendeza

May 27, 2026

5  out of  5
rating by Jolie Pendeza
"I’m honestly never disappointed with my interactions with this location. I mostly contact Alfredo for any needs/concerns/questions/requests and he always delivers 5/5 customer service. I’m truly a satisfied customer."
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Patti Mireles

May 26, 2026

5  out of  5
rating by Patti Mireles
"Zyon is super sweet and very funny!"
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Magdalena Sánchez

May 26, 2026

5  out of  5
rating by Magdalena Sánchez
"Alfredo is the best!!"
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Talha Najam

May 22, 2026

5  out of  5
rating by Talha Najam
"Really good Customer Service. Kathy assisted me with my new insurance coverage. Very fast and easy process, Highly recommend."
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Samuel Gonzalez

May 14, 2026

5  out of  5
rating by Samuel Gonzalez
"really nice lady"
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Jacqueline Guerrero

May 14, 2026

5  out of  5
rating by Jacqueline Guerrero
"Alfredo was quick, thorough, and very helpful in adding my partner to my insurance policy. I’ve been with Liz’s team for almost a year and have no complaints!"
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Cutipa

May 14, 2026

5  out of  5
rating by Cutipa
"100% recomendado a benjamin Pineda excelente atención y servicio"
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Maria Buendia

May 12, 2026

5  out of  5
rating by Maria Buendia
"Everyone was great help!"
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Victor Escalon

May 8, 2026

5  out of  5
rating by Victor Escalon
"Great customer service"
We responded:
"Thank you so much Victor! We’re always happy to help. Let us know if there’s anything else you need."
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Nakul Patel

May 5, 2026

5  out of  5
rating by Nakul Patel
"Ask for Liz! Best agent. Gave me a great deal and all the options without forcing one on me."
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MariadelosAngeles Rivas

April 30, 2026

5  out of  5
rating by MariadelosAngeles Rivas
"Excelente,Alfredo nos explicó muy bien"
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Mauricio Canchola

April 28, 2026

5  out of  5
rating by Mauricio Canchola
"Alfredo has the best customer service! In this location! Awesome guy! Thanks for your help Alfredo!"
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Tim Johnson

April 24, 2026

5  out of  5
rating by Tim Johnson
"I always have had a great experience with the representatives at State Farm. I’ve spoken to Kathy a few times now and it’s always a pleasant call filled with laughs & insightful information. She even remembered our last conversation as we joked about that. They were able to fix my concerns promptly and set me up for success. Thanks Kathy & team!"
We responded:
"Thank you so much, Tim! 🙌 We truly appreciate your kind words. Kathy is amazing, and I love hearing that she made your experience both helpful and enjoyable—that’s exactly the kind of service we strive for! We’re so glad we could take care of your concerns and set you up for success. If you ever know someone who could use the same experience, ask us about our referral program—we’d love to help them too 😊"
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Alma Taylor

April 24, 2026

5  out of  5
rating by Alma Taylor
"I spoke with a young man Zyon Sharp regarding a quote he was very professional and courteous"
We responded:
"Thank you so much, Alma! 🙌 We truly appreciate your kind words. Zyon will be so happy to hear this—he takes pride in being professional and making the process easy for our customers. If you know anyone who could use the same help, ask us about our referral program—we’d love to take care of them too 😊 For more services and information, visit us at www.dallasagentliz.com"
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Ricardo Gomez

April 23, 2026

5  out of  5
rating by Ricardo Gomez
"Moving from Arkansas to Texas and this agency helped me make my insurance transfer process smooth and easy. Alfredo was amazing and super helpful. Great agency!"
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Gracie Rike

April 22, 2026

5  out of  5
rating by Gracie Rike
"I had a great experience talking to everyone at State Farm! They were so helpful and they made everything super easy to set up with the cheapest insurance prices! 10/10 would recommend!"
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Sally Green

April 21, 2026

5  out of  5
rating by Sally Green
"I made a call to my Insurance agent today. Alfonzo answered and gave me great customer service. Very nice man, clear voice and knowledgable. He answered both of my questions quickly."
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Eddie Olivarez

April 21, 2026

5  out of  5
rating by Eddie Olivarez
"They sure know how to help me have home and auto insurance at a good reasonable price thank you glad to be aboard."